Support
Questions or problems? Email stunnerconsult@gmail.com. We aim to reply within 2 working days.
To report a listing, use the app. Every ad has a Report button — that reaches our moderators faster than email. You can also Block seller to hide someone from your feed immediately, without waiting for us.
Common questions
Why hasn't my ad appeared yet?
Every ad is reviewed by a person before it goes live. Check My ads — "Under review" means it's in the queue.
Why was my ad rejected?
The reason is shown on the ad in My ads. Usual causes: unclear photos, wrong category, a prohibited item, or a listing that looks fraudulent. Fix it and post again. If you think we got it wrong, email us.
Does QuickSell GH handle payment?
No. We never touch your money and we don't run an escrow or "buyer protection". Payment is arranged directly between you and the other person. Anyone claiming otherwise is scamming you.
Someone scammed me. Can you get my money back?
We can't — we're not part of the transaction and never hold funds. Report the listing so we can remove it and suspend the account, then report the incident to the Ghana Police Service. Keep your screenshots.
A buyer showed me a payment SMS but no money arrived.
Fake payment alerts are the most common seller scam in Ghana. Never trust an SMS or screenshot — check your own balance yourself before releasing anything. See Safety Tips.
How do I delete my account?
Settings → Delete account in the app, or email us from your account's email address. Deletion permanently removes your profile, ads, and photos.
Why is my phone number public?
Because it's how buyers reach you — the Call and WhatsApp buttons use it. If you don't want it public, don't post an ad. You can delete an ad at any time from My ads.
What does the "Verified" badge mean?
That we made a limited check on that seller at a point in time. It is not a guarantee of honesty and not a warranty about the item. Inspect before you pay, badge or no badge.