You can delete your QuickSell GH account at any time, for any reason, without asking us why. There are two ways to do it. Both delete the same data.
This is permanent. We delete — we do not deactivate, freeze, or archive. Nothing can be restored afterwards, by you or by us. If you want your ad photos or listing details, save them before you start.
Option 1 — In the app (immediate)
This is the fastest route. It completes in seconds, while you watch.
- Open QuickSell GH and make sure you're signed in.
- Tap the ⋮ menu at the top right of the home screen.
- Tap Settings.
- Scroll to Danger zone and tap Delete account.
- Enter your password to confirm it's really you, then tap Delete forever.
Your photos, ads, profile, and sign-in account are erased immediately and you'll be returned to the sign-in screen.
Option 2 — By email request
Use this if you've already uninstalled the app, can't sign in, or would simply rather we did it.
Or write to stunnerconsult@gmail.com yourself with the subject “Delete my QuickSell GH account”.
Send it from the email address registered on the account. That's how we confirm the request is genuinely yours. We can't act on a request sent from a different address, because we'd have no way to tell you apart from someone trying to delete your account without your permission. If you no longer have access to that address, email us anyway and say so — we'll ask you for something else that only the account holder would know.
How long it takes
We aim to acknowledge your email within 2 working days and to complete the deletion within 14 days of confirming your identity. In practice it's usually the same day. You don't need to chase us; we'll email you when it's done.
What gets deleted
| Data | What happens |
|---|---|
| Your sign-in account | Deleted — you can no longer sign in |
| Your email address | Deleted |
| Your phone number | Deleted |
| Your display name | Deleted |
| Every ad you posted | Deleted — live, pending, and rejected alike |
| Every photograph you uploaded | Deleted from our storage |
| Your blocked-sellers list | Deleted |
| Your acceptance of the Terms | Deleted |
What survives deletion, and why
We're telling you this plainly rather than burying it. Three things outlive your account:
- Reports other people filed about your listings, and the record of any suspension. These are kept for the periods set out in our Privacy Policy, section 8. Without them, a suspended user could delete their account and re-register instantly, and our safety system would be worthless. These records hold an account identifier — not a live profile, not your contact details.
- Anything the law requires us to keep, for as long as it requires it.
- Copies other people made while your ad was public — screenshots, saved images, listings copied to other websites. These were never in our control and we have no way to reach them.
This mirrors section 10 of our Privacy Policy, which is the full statement of your rights under Ghana's Data Protection Act, 2012 (Act 843).
Other options
You may not need to delete everything:
- Just want an ad gone? Open My ads in the app and delete that single ad. Your account stays.
- Don't want your phone number public? Delete your ads. The number is only shown on live listings.
- Just want a break? Deleting your ads takes you out of the marketplace without destroying your account.
- Want a copy of your data first? Email us before you delete. Once it's gone, we can't produce it.
Questions
Email stunnerconsult@gmail.com. If you believe we've mishandled your personal data, you can also complain to Ghana's Data Protection Commission — details are in our Privacy Policy.